Shipping & Delivery Policy – Norvé Vancouver
At Norvé Vancouver, we aim to deliver your order as efficiently and accurately as possible. Below you will find all information regarding our shipping and delivery process.
Order Processing Time
All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Estimated Delivery Time
The estimated shipping time is 5–10 business days, depending on your location.
Please note that delivery times are estimates and may be affected by:
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High-demand periods
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Carrier delays
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Customs inspections
Norvé Vancouver is not responsible for delays caused by shipping carriers or customs authorities.
Shipping Method & Origin
All orders are shipped directly from our international fulfillment center in China.
Because shipments originate from outside your country, customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer.
Shipping Costs
Shipping costs are displayed at checkout and depend on:
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Destination country
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Package weight
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Selected shipping method
Delivery Responsibility
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If tracking information shows the package as delivered, responsibility transfers to the customer.
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Customers must ensure their shipping address is correct.
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Address changes must be requested within 24 hours after placing the order.
Contact
For shipping-related questions, please contact:
Norvé Vancouver
Email: info@norvevancouver.com