Terms & Conditions – Norvé Vancouver
These Terms & Conditions apply to all purchases made through the website of Norvé Vancouver. By placing an order on our website, you agree to be bound by these terms.
1. Applicability
These Terms & Conditions apply to all offers, orders, and agreements between Norvé Vancouver and the customer.
By completing a purchase, you confirm that you have read, understood, and accepted these Terms & Conditions.
2. Product Information
Norvé Vancouver makes every effort to display products accurately, including descriptions, images, and pricing.
However:
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Minor variations in color or appearance may occur.
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Typographical or technical errors may occur.
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Norvé Vancouver reserves the right to correct errors at any time.
Such errors do not entitle the customer to compensation.
3. Orders & Payment
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All orders are processed after full payment has been received.
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Available payment methods may vary by country and region.
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Customers are responsible for ensuring their payment details are correct.
Norvé Vancouver reserves the right to refuse or cancel any order.
4. Processing & Shipping
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Processing time: 1–3 business days
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Estimated shipping time: 3–7 business days, depending on destination
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Orders are shipped directly from our international fulfillment partner in China
Shipping times are estimates and not guaranteed.
5. Cancellations & Returns
Please refer to our separate Return Policy for detailed return and cancellation conditions.
Orders can only be cancelled within 24 hours after placing the order.
6. Liability
Norvé Vancouver is not liable for:
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Packages marked as delivered by the carrier
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Delays caused by shipping carriers or customs
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Loss or damage after delivery confirmation
Customers are responsible for providing a correct shipping address.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, and design, is the property of Norvé Vancouver and may not be copied, reproduced, or used without written permission.
8. Complaints
Complaints can be submitted via email:
We aim to respond within 5 business days.
9. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Canada.